Safety First! How Chitchat.gg Handles Moderation
- Talina
- Safety , Video Chat
- 28 Jul, 2024
Did you ever enter a random chat site and almost instantly regretted it? Instead of enjoying the conversation, you began to dread the next message. Don’t worry, you’re not alone with that feeling. Many random chat platforms are known for their lack of moderation, leaving its users exposed to harassment, cyberbullying, and inappropriate content. But what if there was a safer way to connect with new people online?
Chitchat.gg is designed with our users in mind: We are committed to providing a safe and respectful environment. Our focus is to create a space where you can enjoy spontaneous conversations with strangers from around the world, not having to worry about harmful behavior.
Getting there is a long shot. So, how do we do it? We heavily rely on a multi-layered moderation system that combines highly advanced AI technology, moderation services, and human touch.
Why Is Moderation So Important in Online Spaces?
As many upsides as the internet has to offer, as many downsides come along with it. Random chat sites are no exception to this. Failing to ensure a safe and welcoming environment for users can lead to negative experiences, varying from hate speech over misinformation to explicit content.
We believe that everyone deserves to feel safe, respected, and valued when chatting with other people online. That’s why we continue to invest heavily in creating strong moderation systems that go beyond industry standards. Protecting our users from harmful content is our highest priority. Constantly improving our moderation standards helps maintain the integrity of our community.
Partnering with Hive Moderation
Our AI is a powerful tool, but it is not always 100% accurate. Some situations are more complex and go beyond what our AI has to offer. That’s why we’ve partnered with Hive Moderation, a leading content moderation service provider trusted by large platforms like Reddit, Twitch, Roblox or Patreon.
With an overall accuracy of >99.99% Hive Moderation is the best tool we can use for our visual moderation needs. They offer the best-in-class deep learning models to moderate image and video content.
Chitchat.gg’s Custom In-House AI Moderation
At the heart of our moderation efforts is a sophisticated AI system that constantly scans chats for inappropriate content, hate speech, and other harmful behavior. This AI is lightning-fast and identifies potential violations in real time, taking instant action to protect our users.
Of course we can’t reveal all the secrets behind our AI. But we can assure you that it’s constantly learning and adapting to all sorts of threats. We are committed to keep learning and improving when it comes to online safety, so you can chat comfortably.
Chitchat.gg’s Human Touch
Despite all of these moderation tools, we still rely on human expertise. Some more complex cases need the understanding and sensitivity of a person. Our human moderators review user reports and appeals. This human touch ensures that our moderation system stays effective and fair.
By combining the speed and efficiency of AI with the empathy and the ability to make smart judgements of human moderators, we have created a comprehensive safety net for our users. Making use of these tools allows us to tackle a wide range of challenges; from spam or scams to more complex issues like hate speech and harassment.
We’re also committed to keep improving and innovating our moderation system. We regularly review user feedback, analyze data, and update our systems to ensure that Chitchat.gg stays the safest and most welcoming chat platform on the internet.
We believe that users play an important role in keeping the community safe and positive. That’s why we offer user friendly reporting tools that allow for quick flagging of any content or behavior making them uncomfortable.
Our users feedback is incredibly valuable to us. Every report helps us improve our moderation systems further and creates a better experience for everyone. We take all reports seriously.
Join the Chitchat.gg Community Today
We are proud to offer a positive environment where everyone can feel comfortable chatting and making new connections. Effective moderation is the foundation of our community, and we will continue to invest in the resources necessary to keep it strong.
If you want to become part of this community and have fun in our random chat, we invite you to join in! Sign up today and connect with people from all over the world!
Random chats are not your thing? We also have an inclusive community on Discord, and we welcome you to check it out!